Shipping Policy

At Shop Solvori, we aim to make your shopping experience as simple and reliable as possible. Please review the shipping information below before placing your order.

Order Processing

Orders are typically processed and dispatched within 2–3 business days after your order is confirmed.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information when available.

Please note that orders placed on weekends or holidays may begin processing on the next business day.

Estimated Delivery Time

For international orders, estimated delivery is typically:

13–14 business days after dispatch

This means most orders should arrive approximately 15–17 business days after the order is placed, depending on processing time and the destination.

Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to customs processing, carrier delays, weather, holidays, or other circumstances outside of our control.

Tracking Your Order

When tracking is available, you will receive your tracking number by email once your order has shipped.

Please allow a few business days for tracking information to begin updating after your package has been dispatched.

International Shipping

Shop Solvori ships internationally to supported destinations.

International shipments may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country. Where applicable, these charges are the responsibility of the customer unless otherwise stated during checkout.

Customs processing may also result in additional delivery delays.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or dispatched.

Shop Solvori is not responsible for packages that are delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

Delayed Orders

Occasional shipping delays may occur. If your tracking information has not updated for an extended period or your order has not arrived within a reasonable timeframe after the estimated delivery date, please contact our customer support team so we can assist you.

Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you cannot locate it, please first check:

  • Around your property or designated delivery area

  • With household members or neighbors

  • With your local carrier or postal service

If you are still unable to locate your package, please contact us and we will review the situation.

Multiple Packages

Some orders containing multiple products may be shipped separately. If this occurs, you may receive more than one tracking number and your items may arrive on different days.

Questions

If you have any questions regarding your order or shipping status, please contact Shop Solvori through our customer support page.

By placing an order with Shop Solvori, you acknowledge that shipping and delivery dates are estimates and may be affected by circumstances outside of our reasonable control.

Last Updated: September 2026